Frequently Asked Questions

Home health is typically a Medicare benefit for patients who are considered homebound. An agency coordinates it, and nurses, aides and therapists come to the house on the agency's schedule. Therapy in Motion provides outpatient physical therapy in your home. You do not need to be homebound, there is no agency in between, and you work with the same two clinicians for your whole plan of care.

It is the same kind of outpatient physical therapy — evaluation, hands-on treatment, progressive exercise and education — delivered somewhere different. The main practical difference is that your therapist can work with your actual stairs, your actual bathroom and the chair you actually get out of every morning.

No. Therapy in Motion is a mobile practice with no clinic location. The communities we list are service areas, not offices. Your appointment happens at your home.

The first appointment is an evaluation. Your therapist talks with you about what is going on and what you want to get back to, assesses your strength, movement and balance, and looks at how you manage in your own space. Most people begin working on something during that same visit.

Visits are scheduled as full one-on-one appointments rather than shared floor time. Exact length and frequency depend on your evaluation, your goals and your plan of care, which your therapist will discuss with you directly.

No. Your therapist brings what the session needs, and your home program is built around things you already have. A sturdy chair, a kitchen counter and a set of stairs go further than most people expect.

Less than people assume. A living room, a hallway and access to the areas you are having trouble with is usually plenty. Part of the point is working within the space you actually have.

A physician referral is helpful and always welcome, but it is not always required. Idaho allows direct access, though your specific insurance plan may have its own rules about referrals or authorization. Call us and we can help you sort out what your plan needs.

Three steps. Reach out by phone or book online, and send a referral if you have one. We call to schedule a first appointment that fits your week and send you a link to the patient portal. Then your therapist comes to your door and you get started.

That depends on current scheduling and where you are located. Call us and we can tell you what is realistically available rather than guessing on a website.

Yes, and it is often genuinely useful. Family members and caregivers are welcome to take part, ask questions and learn how to help safely between visits. Caregiver and family training is part of what we do.

Yes. Many of the people who first contact us are adult children or spouses arranging care for someone else. Call and we will walk you through how it works and what information we need.

We work with a number of plans including Idaho Blue Cross, Idaho Blue Shield, Idaho Medicaid, Idaho Medicare Part B, Mountain Health CO-OP, PacificSource, Tricare West Region and Regence. Coverage and benefits vary by individual plan, so contact us or your carrier to verify your specific benefits before your first visit.

Travel is how this practice operates rather than an extra service you are billed for. Your visit is billed as outpatient physical therapy, and what you owe depends on your plan's deductible, copay or coinsurance.

Yes. Call with your insurance card handy and we can look into your physical therapy benefits before your first appointment, including whether your plan requires a referral or authorization.

Call and ask. Not every situation fits a list neatly, and it is worth a short conversation to find out your options rather than assuming care is out of reach.

Therapy in Motion serves Kootenai County, including Coeur d'Alene, Post Falls, Hayden and Rathdrum.

Call and tell us where you are. If you are in the surrounding Kootenai County area, it may still work, and we will give you a straight answer either way.

Yes. North Idaho winters are exactly when getting to a clinic becomes hardest, and often when consistency matters most. We plan around road conditions and will always contact you if a visit needs to be rescheduled for safety.